Fix Auto Canada has announced the appointment of Manon Duplantie as president of the company.
Recognized for her enthusiasm and leadership, Ms. Duplantie takes over the helm of the network of auto body shops in Canada, with 175 franchises in the country in addition to more than 75 other Fix Auto facilities in the United States, the United Kingdom and France.
“It is with immense pride that I have accepted the position of President of Fix Auto Canada,” Duplantie says. “Since I joined the company in 1998, I have always put the accent on innovation and the search for new marketing concepts, with an eye to reinventing the image of the collision repair industry. I therefore plan to keep moving in the same direction, while continuing to capitalize on teamwork and the trust-based relationships that we have cemented over the years with our many business partners as well as our customers.”
Duplantie joined Fix Auto in 1998 as a customer service representative. When she accepted that position, she had little idea of the stimulating career that lay ahead. She rapidly climbed the corporate ladder and was appointed marketing manager of the Insurance division for Québec in 1999, and then sales manager for the entire province in 2000. She rose to vice-president, sales & marketing, Fix Auto Canada, in 2002 and, with her associate Guy Bessette, acquired countrywide franchise rights.
Duplantie quickly gained widespread industry recognition as the Fix Auto network’s preferred point of contact with insurers. She built a reputation as an effective mediator and achieved outstanding results.
Indeed, in 2005 Akzo Nobel acknowledged her with its award as one of the Most Influential Women in the North American auto body repair industry.
“I’ve always believed that good leaders must know how to convey their passion for the job and draw out their teammates’ talents,” she explains. “That is what constantly drives me in my work, because at the end of the day, it’s the foundation for the reputation of a company like Fix Auto, where success hinges on quality of service and sound fundamental values.”
Created in April 1992, the Fix Auto body shop concept today encompasses 250 garages across Canada, the U.S., the U.K. and France, offering the full range of collision repair services.