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Bodyshop - June 2005

Features

Management software: Reality, real-time
Invest in a management system for your own sake, not because insurers insist on it. A central software system will encourage good work practices throughout the shop, and help you to control costs.

Customer service via the Web
A Web site that's more than just an online brochure becomes a business tool for this forward-thinking Nova Scotia repairer.

Dealerships in the collision business: What makes it so difficult?
Dealer shops are traditionally large operations, focused on specific car makes, and on late model vehicles. In the non-dealership environment this would be a recipe for success.

Internet and the tradesman

Rules of engagement
Want a successful partnership? Lay the ground rules up front

NACE has it all
It's no surprise that Geralynn Kottschade, NACE 2005 chairman, is a huge fan of the show. Although busy wearing various hats at her family-owned collision repair shop in Minnesota, she took a few minutes to answer questions about the show.

Good practices = Great finishing
Great finishes can be achieved in any booth if we stick to the basics and practice, practice, practice!

Salvage airbags still under fire
ICBC has tested and approved salvage airbags for use, but the subject is still being debated in the U.S. industry.


Departments

In My Estimation

News Briefs

Fix & Finish