CARSTAR Automotive Canada Inc. has announced the addition of Allard's in Kanata, Ont., to the network of CARSTAR locations.
This is the fourth CARSTAR location in the Ottawa market. The new CARSTAR Kanata (Allard's) location, with over 22,000 square feet of production space, is one of the largest CARSTAR collision centres in the network.
Located at 33 Edgewater Street in Kanata, this location is fully equipped to meet the needs of customers and insurance partners in Eastern Ontario. The building also boasts approximately 2,000 square feet of office space for its 44 employees.
CARSTAR Kanata (Allard's) is owned and operated by collision industry veteran Yvon Allard. He has more than 35 years of experience and is a well-respected member of the industry; he is very excited to become part of the CARSTAR network. His key staff members include controller and human resources manager Irini Narooz, general manager Ted Mills, and store manager Jeff Dunlay.
"We are impressed by CARSTAR's extensive guidance and impeccable training programs," says Allard. "Our ultimate goal has always been to provide an unsurpassed customer service experience and we will continue to do that as part of the CARSTAR network."
This location employs an extensive array of equipment including computer controlled wheel balancing and digital wheel alignments. CARSTAR Kanata (Allard's) also recently installed two brand new spray booths to keep up with the high demands of the store. Fully trained staff members are also very important at the location and Allard has an I-CAR instructor on staff.
"We want every one of our customers to remain a lifetime customer," says Allard. "I know how frustrating it can be after being involved in an accident, I've seen it in the faces of my customers for over 35 years. We try to alleviate that frustration as much as possible by getting their vehicles back on the road safely and efficiently."
Allard is confident that by becoming a CARSTAR Franchise Partner he can better service his strong customer base and streamline insurance and operations systems.