The next Canadian Collision Industry Forum meeting dates have been confirmed, with this edition scheduled to be held in Toronto. CCIF organizers urge collision reair industry members to register to attend and make sure that your voice is heard and your votes counted. Register now at www.ccif.net or by downloading the form available on the CCIF website and faxing it to the CCIF offices at (905) 726-9038. All registrations will be promptly confirmed.
The Forum will be held at the Toronto Airport Marriott Hotel in Toronto. Opening night reception will be Friday January 25 from 7.30 p.m. to 10.30 p.m., with the meeting to be held on Saturday January 26 from 8.30 a.m. to 3.30 p.m.
The collision repair industry in Canada is at a crossroads. New technologies, innovative insurer and OEM programs, increased training demands, and skilled labour availability have produced a very challenging outlook. Action is needed now to create and sustain a healthy industry.
CCIF is building an “action partnership” to turn discussion into concrete results – details will be announced at the meeting in Toronto. More importantly, the action agenda for Spring 2013 will be set by participants at the same meeting. The session will start with a look at what’s happening across the world, in the U.S.A. and here in Canada, through the eyes of Matthew Ohrnstein, managing director of Symphony Advisors, a consulting firm specializing in the automotive aftermarket and the area of auto insurance physical. Matthew was previously the chairman and CEO of Caliber Collision Centers in the USA, one of the early industry networks that acquired or developed 68 collision repair centres in California and Texas, with annual revenues exceeding $200 million and more than 1,600 employees. Matthew will share his perspective on the following issues in his morning presentation and remain on hand for the afternoon session, when CCIF organizers be prioritizing their most important issues for action:
• Trends in repair volume, insurer relations, insurer consolidation and different business models;
• Repairer consolidation and the future of single shops, networks, and multi-shop-operators (MSOs);
• What all this means for profitability and the future for repairers and insurers in Canada.
Your Views and Votes Needed to Drive Action
The afternoon session will feature an expert panel of collision repairers and insurers who will comment on the morning presentation and then lead participants through a voting process to determine the most important priorities for action. Audience Response Clickers will be used to register votes by all participants or different segments within the group, to respond to questions and then immediately see the results on the screen.
If you want to influence and be involved in directing action to address the issues that matter to you – whether you’re a collision repairer, an insurer, or supplier – then you have to be at CCIF Toronto. There is a clear need and demand within the industry for action on issues affecting profitability, survival, and growth at this critical time of change. The tough issues will need the collaboration of all stakeholders to achieve results, and at CCIF Toronto the process will begin.